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Our Service Commitment
- We ship all in stock orders within 24-48 hrs.
(excluding weekends and holidays). If an item is out of stock
or there is any other reason for a delay you
WILL be contacted. Most orders are shipped via Priority
Mail. This means you could have you order in 1 - 3 days.
UPS Ground orders can take longer depending on your location.
Click Here
to view our UPS transit time chart.
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Phone and Fax Orders
- We are happy to take phone and fax orders. To order
via phone call: 1.888.494.8736 or Fax orders to 1.920.822.1108.
Please Note: Orders placed via our website are always processed
first.
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Back Orders - We do
not ship "backorders". If we are out of stock, your will be
notified so that you can select a replacement and we will notify you
when the item is back in stock so that you may reorder.
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Credit Card Orders
- We accept Visa, MasterCard, and Discover. If you
do not wish to enter your credit card via our shopping cart you may
call us and we will be happy to take your information over the
phone. Please Note: Our website is secure and phoning in your
number may cause a delay in your order processing. When entering
your card number please double check that it is correct. This
is the leading cause for order delays
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PayPal -
The shipping amount quoted by our shopping cart is an
estimate. WitsEnd only charges you actual shipping cost, so please
wait to receive another email from us with actual total before
sending your PayPal payment to avoid delays. If you do not receive a
PayPal invoice within 2 business days,
Please contact us.
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Checks - Once your order is received we
will pack it, determine final order total and send an email with the
actual total. Please mail your payment to: